The Overland Park Chamber of Commerce seeks a Member Services Coordinator to support membership activities including event coordination, recruitment/retention, service to members and guests and maintenance of membership database. Other duties include, but not limited to, providing administrative support to staff, responding to member requests, managing front of house functions, including conference room rentals and light website maintenance.

Duties & Responsibilities: 

• Provide excellent customer service to all members and guests
• Assist Director of Events & Member Services with event planning and execution, event registrations, Leadership Overland Park and other programs and services
• Assist Membership Director with processing of new memberships and member-related correspondence
• Maintain the integrity and accuracy of the membership database 
• Provide project management and administrative support for the staff team
• Manage conference room rentals for Chamber building
• Provide website and social media support to the communications and marketing team

Requirements:

• To support the health and safety of our teams and workspaces, the Chamber requires employees to be fully vaccinated against COVID-19 or to have received an approved accommodation based on medical condition or sincerely held religious belief or practice. Please let us know if you’d like to discuss the policy or available accommodations before proceeding with our recruitment process.
• Bachelor’s degree preferred and/or demonstrated experience in related association or customer-service activities 
• High level of attention to detail, ability to multi-task and to acquire new skills
• Strong interpersonal skills with ability to work with a wide variety of constituencies
• Exceptional written, oral, interpersonal, and organizational skills
• Ability to work well both independently and in team environment
• Proficient with Microsoft Office software, standard office equipment (phone systems, digital copier), social media and basic website management
• Experience with database management software (CRM) preferred
• Working knowledge of Overland Park and Johnson County a plus

The Chamber is an Equal Opportunity Employer.

To apply:

Please email your resume and a cover letter (to include what makes you an ideal candidate, as well as your salary requirements) with “Member Services Coordinator” as subject line to: acook@opchamber.org.

Email applications are preferred. If that is not an option, you may mail your application to:

Member Services Coordinator Search
Overland Park Chamber of Commerce
9001 West 110th Street, Suite 150
Overland Park, KS 66210