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Complex Supervisor - Mid-America Sports Complex & Heritage Park

Complex Supervisor - Mid-America Sports Complex & Heritage Park

Direct contact with public and responsible for daily functions during working hours. Also provide information and assistance to participants and visitors at gate entrance.

- Responsible for opening and closing the facility. Turning field lights on/off.
- Supervises complex to ensure all complex and league policies are being followed.
- Provides customer service for participants and patrons; handles complaints/concerns, resolves problems in relation to league and tournament play, and field rentals.
- Assists Complex Officer as needed when enforcing rules and regulations and making on site decisions pertaining to visitor safety.
- Responsible for completing daily league scorecards. Light paperwork and data entry.
- Communicates on a regular basis with Sports and Facilities North Adult Sports Coordinator.
- Requires basic knowledge of complex regulations, safety concerns, and an understanding of specific laws when it comes to consuming alcohol, service animals, and others.
- Responsible for completing any necessary paperwork for injuries and turning it into Adult Sports Coordinator.
- Golf cart usage and training will be completed once hired.
- Promotes and maintains positive public opinion through professional conduct and appearance.
- Assists other onsite staff and completes additional duties as needed.

Hours: Weekday evenings and some weekends

Qualifications

Minimum age 18 years old. Background in security or law enforcement preferred but not required. High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience. Experience in an athletic facility or sports office is preferred. Experience working directly with the public.

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