Facility supervisor during evening and weekend business hours, supervisor of on-duty staff, direct contact with the public, responsible for daily functions during working hours. Essential Duties: Opens and closes the facility. Supervises subordinate staff. Supervises the conduct of the participants/patrons. Ensures policies are followed. Provides customer service; handles complaints/concerns, resolves problems in relation to league and tournament play, and court/field practice rentals. Light paperwork and data entry. Responsible for day-of weather line updates. Ensures weather policies are followed. Hours: Weekends and Evenings, Days: Open Sunday - Saturday
Locations: Okun Fieldhouse - basketball, volleyball and soccer and Mid America West Sports Complex- fastpitch and baseball.
Minimum age 18 and a High School graduate.Experience in an athletic facility or sports office is preferred. Experience working directly with the public. Knowledge of customer service expectations and ability to solve customer service issues. Experience following direction and delegating. Ability to self-direct and take initiative.